PRIVACY POLICY
Rank & Ladder
Effective Date: 21 February 2026
Website: www.rankandladder.com
Contact: sales@rankandladder.com
1. Who We Are
Rank & Ladder (“we”, “us”, “our”) operates the website www.rankandladder.com
.
For the purposes of UK data protection law, Rank & Ladder is the data controller responsible for your personal data.
If you have any questions about this Privacy Policy or your data, you can contact us at:
Email: sales@rankandladder.com
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
Information you provide directly
Full name
Email address
Telephone number
Business name
Billing information
Information submitted via contact forms
Any correspondence sent to us
Information collected automatically
IP address
Browser type and version
Device type
Pages visited and time spent on our website
Referring website URLs
3. How We Use Your Information
We use your personal data to:
Respond to enquiries
Provide requested services
Communicate with clients
Process payments (where applicable)
Improve our website and services
Send marketing communications (where consent is given or permitted by law)
Comply with legal and regulatory obligations
4. Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
Contract – where processing is necessary to provide services
Legitimate Interests – to operate and improve our business
Consent – for marketing and non-essential cookies
Legal Obligation – to comply with UK law
5. Marketing Communications
If you opt in to receive marketing communications, you may unsubscribe at any time by:
Clicking the unsubscribe link in our emails
Contacting us at sales@rankandladder.com
We do not sell personal data to third parties.
6. Sharing Your Information
We may share personal data with trusted third parties, including:
Website hosting providers
IT support providers
Payment processors
Professional advisers (accountants, solicitors)
Regulatory bodies where required by law
All third parties are required to process personal data in accordance with applicable data protection laws.
7. International Data Transfers
If personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:
UK adequacy decisions
Standard contractual clauses approved under UK law
8. Data Retention
We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including:
Client and financial records: up to 6 years (for tax and accounting compliance)
Marketing data: until consent is withdrawn
9. Your Data Protection Rights
Under Data Protection Act 2018 and UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Request data portability
Withdraw consent at any time
You also have the right to lodge a complaint with the:
Information Commissioner's Office
Website: https://ico.org.uk
10. Data Security
We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or alteration.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website with the updated effective date.
COOKIE POLICY
Rank & Ladder
Effective Date: 21 February 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function effectively and improve user experience.
2. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our website and do not require consent.
Analytics Cookies
These cookies help us understand how visitors use our website (e.g., traffic levels, page visits). These are only used with your consent.
Marketing Cookies
These cookies track visitors across websites to display relevant advertising. These are only used with your consent.
3. Cookie Consent
When you visit our website, you will be presented with a cookie banner that allows you to:
Accept all cookies
Reject non-essential cookies
Customise your preferences
We comply with the Privacy and Electronic Communications Regulations (PECR).
4. Managing Cookies
You can control or delete cookies through:
Our cookie preference tool
Your browser settings
Please note that disabling certain cookies may affect website functionality.
5. Third-Party Cookies
Some cookies may be set by third-party services such as analytics or embedded content providers. These third parties are responsible for their own privacy policies and cookie practices.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Updates will be published on this page with a revised effective date.